Privacy Policy

When work is undertaken we must adhere to these following terms and conditions. They are designed to protect both you the client and TemplateGuru. When you, the client, tick the checkbox on the contact us page and submit an order online, or commission us to do some work through phone, email or MSN, SKYPE or through one of our partners you are accepting the following:

1. Copyright

1.1 Once the final payment is made on any of work the copyright of the work reverts to the client’s sole responsibility. The copyright is granted with the following conditions and limitations:

  1. Logo designs may not be altered or changed by the client.
  2. Logo design my not be used for any illegal activities.
  3. TemplateGuru reserves the right to still use any completed design work including animations, stationery, logos, etc. in any non-commercial and promotional capacity as it sees necessary.
  4. Credit for TemplateGuru, as the designers, may not be removed from any work (unless an agreement has been made with a partner) whether it be printed or electronic works (such as brochures, PDFs, eBay Templates, brochures etc) without the prior consent of TemplateGuru.
  5. You have the right to ask for all the original designer files (Note a fee may be charged).

If any of the above conditions are broken then the copyright will revert to the ownership of TemplateGuru and the client will no longer hold any legal or Intellectual Property rights to this work.

1.2 TemplateGuru takes no responsibility for work that may look like, by coincidence or otherwise, any copyrighted material, trademarked, or internationally registered designs. We at TemplateGuru strive to produce original work so we must place the sole responsibility upon the client to make sure that no infringement takes place, and we can not be held liable for work that resemble existing designs.

1.2 TemplateGuru can not be held liable for copyright infringement arising from a client sending, or any other method therefore, of source material (photographs, graphics, scanned images, brochures, logos, or any other media) that may have been included, inadvertently or otherwise, into any design work TemplateGuru undertakes.

2. Work

2.1 TemplateGuru be held responsible for the retaining of work that has been undertaken for you. Which includes the following:

  1. Work that has been started.
  2. Work that has been finished and sent to the client.
  3. Source information which has been put into the care of TemplateGuru.

2.2 Although TemplateGuru archives all work to a backup device, in no way is it liable if work gets corrupted or accidently removed or destroyed.

2.3 In the event of the client loosing any files sent from TemplateGuru whether completed or draft work a nominal administrative fee will be charged for the re-sending of files.

2.4 When specing the work for a client, it is an agreement to send the through work in the file format agreed upon (jpg, gif, tif etc.). All origination files (in psd, png format, or otherwise) remain the express property of TemplateGuru. If the client wishes to have a copy (not own the copyright) of these original files a fee will charged.

3. Money, Timescales & Deadline

3.1 In no circumstance will TemplateGuru issue refunds. TemplateGuru strives to give you the right results because of its 50% start up fee and will work on that design till complete client satisfaction. Then the final payment is made prior to coding.  If the client is still not satisfied we will not refund your deposit. The deposit represents the time spent on draft designs, specifications and phone calls.

3.2 In the exception circumstances of an event of a deposit being paid and work deliver within and no response (positive or negative) is received from the client within 30 days work being sent through then TemplateGuru will invoice for the full amount, this is true as the acting partner, as the client is legally obliged to pay.

3.3 Although TemplateGuru strive to meet the timescales quoted on this website or quoted in an email or conversation, these do not represent a legally binding contract and TemplateGuru reserve the right to take up to 180 days. This could be due to a number of unforeseen circumstance; holiday, illness, personal problems, technical difficulties.

3.4 TemplateGuru provide you will a draft design of the work before completing the final work. This gives you ample opportunity to make the necessary changes before the final work begins. A fee will be charged based upon the designers time to do the change.

3.5 All eBay templates are given a free yearly upload to their images on the TemplateGuru server. It entitles them to 10mb as part of the package. Each subsequent year the annual costs are £249.00 not inc. VAT if using the ad-lister software.  Additional image hosting is provided at £10+VAT for each 10mb purchased per year.  Users have the option of using their own hosting.

3.6 Prices on this website do not include VAT

4. Subject To Change

4.1 The services TemplateGuru and the site on which this takes place are ever evolving elements and as such the client should understand these Terms and Conditions are subject to change. Please check back every time you order online. The above terms and conditions apply at the time at which you submit an order.
4.2 TemplateGuru web designs
Where the service includes non NVENTREE carts or Ad-lister eBay services the annual hosting fee shall cover the first 50MB (database and image hosting) 

Additional hosting will be charged based on the image usage used at renewal time allowing clients to control their usage.

£100 – 250mb
£250 – 1000mb
£595 – 3000mb
£895 – 6000mb

The fee will not cover any updates or upgrades, including magento upgrades or new plug-ins. The fee does not cover any additional training after the site goes live.